This page is for procurement officers, catering managers and distributors. It covers how we work with tenders and frameworks, the contracts we offer, lead times and the documents you will need.
01 · Process
The same person handles your enquiry, samples, contract and deliveries, so nothing gets lost between departments.
| Step | You send | We send | Typical time |
|---|---|---|---|
| 1. Enquiry | Products, monthly volume, delivery city, start date, or your tender documents | Indicative quotation and availability for your period | 1 working day |
| 2. Specification | Your required grades, packaging and labelling | Specification annex, certificates, samples; a Buyer Day visit if you want one | 3–7 days |
| 3. Contract | Chosen contract model and delivery schedule | Contract, price schedule and, for tenders, the required guarantees | Per your process |
| 4. Delivery | Call-offs, or confirmation of the schedule | Delivery with lab file, certificate of origin and temperature log for each lot | From 72 h |
02 · Procurement routes
Public bodies buy through formal routes. We prepare for each one before you ask.
We respond to tenders published on Setad, the national e-procurement system, and to direct invitations. Bid documents, specification compliance tables and the required guarantees are ready on request.
Setad registration: to be confirmed
One award for a year of call-offs. Prices are indexed and reviewed twice a year, and volumes can flex within agreed limits. This suits multi-site buyers and ministries.
For purchases below tender thresholds and for private buyers. You get a quotation within a day and delivery from 72 hours, with the same documentation as a tender.
03 · Contract models
Choose by how far ahead you can commit. The earlier you commit, the lower the unit price and the more certain the volume.
| Spot | Scheduled call-off | Forward contract | Annual framework | |
|---|---|---|---|---|
| Best for | One-off needs, top-ups, trials | Hospitals and schools with weekly menus | Distributors, ministries, strategic stock | Public tenders, multi-site buyers |
| Commitment | None | 3–6 months of volume | Booked before planting | 12 months, call-off basis |
| Price | Market price on the day | Fixed per quarter | Fixed at signing; lowest unit cost | Indexed, reviewed twice a year |
| Delivery | From 72 h | Fixed weekly window | Per harvest calendar | Per call-off |
| Volume certainty | Subject to stock | Reserved | Guaranteed, grown for you | Reserved within limits |
04 · Capacity planner
Choose a product, volume and period. The planner compares your monthly need with our indicative capacity and suggests the contract that fits.
05 · Delivery
Fresh produce travels at 2–6 °C in our contracted refrigerated fleet. Rice travels dry and sealed. Every lot arrives with its lab file and a temperature log.
| Destination | Road distance | Transit | Order to dock | Departures |
|---|
Order to dock includes 48 hours for grading, packing and lab release. Other destinations are available on request.
06 · Documents
Request any document and it is sent to your work email the same day. A complete pack comes with every quotation.
07 · Terms
The summary below is indicative. The binding terms are in each contract.
08 · Questions
Yes. Buyer Days are held on the estate. Your team can walk the parcels with our agronomists, visit the mill and cold store, and take your own samples. You can stay overnight at Royesh Estate.
Report it within the claims period with your findings. We compare them with the lot’s lab file and retained sample. If the lot is out of specification, we replace it at our cost.
For large contracts we book extra volume from the Royesh grower network. These neighbouring farms work to our standards and log their inputs in the same records, so you still deal with one supplier, one specification and one invoice.
Yes. Private-label packing and your own labelling are available for rice, citrus and processed products, subject to minimum volumes.
Forward contracts fix the price at signing. Annual frameworks use an agreed index, reviewed twice a year, so neither side carries the full risk of a bad season.
Each delivery comes with an invoice, a delivery note with lot codes, the lab report for each lot, a certificate of origin and the refrigerated truck’s temperature log.
Ready when you are
You will receive an indicative quotation, a specification annex and our certificate pack within one working day.